Overview

Welcome to our Little Favour Co. online store!
Please read these terms and conditions carefully before purchasing.
Placing your order will indicate to us your acceptance of these terms and conditions.

Refunds and exchanges

Little Favour Co is a service based business, all our products are made to order and once we have received your order and payment the work gets started or your date is reserved, therefore we cannot offer refunds.

Copyright

All designs on this site are the sole property of Little Favour Co and are covered by copyright. They may not be reproduced in any fashion without the permission of Little Favour Co. Any breach of copyright will be pursued. 

Little Favour Co reserves the right to reproduce any part of any work produced by Little Favour Co for marketing purposes. Unless strictly instructed otherwise by a customer prior to placing an order, Little Favour Co reserves the right to use any design created for a customer as samples and can photograph this stationery for advertising in print, online wedding directories, across social media and throughout website galleries.

Copyright Permission

It is the client’s responsibility to obtain copyright permission for the use of hymns or other material used in the Order of Service books, venue logo’s etc.

Colours

When viewing our designs on screen colours do vary depending on different monitors. Due to the variable nature of digital printing colours do shift between print jobs, therefore it can be difficult to achieve an identical colour match. The colours shown in our colour palette are a guide. If you would like to receive a product colour sample please email us.

We have selected the best print suppliers around Australia to print our products who use top of the line printing press technology for all of our stationery.

Payments

Full payment is due before we can begin designing or producing your product. Please ensure full payment is made in line with our expected turn around times to avoid disappointment. 

Errors

Little Favour Co cannot be held responsible for ANY typing errors noticed after the proofs have been approved. Please get a second pair of eyes to read over your artwork proofs, take your time and check every detail.
Any amendments after approval for printing will incur an extra charge.
Please notify us immediately if you notice any errors throughout your stationery once you have received it. If there are any errors after proof has been approved that are different from your approved artwork, we will correct your order free of charge.

Timeframes

When ordering your items, it is your responsibility to ensure you allow enough time for printing and delivery as detailed in the product description. We will not be held accountable for missed deadlines if these timeframes are not adhered to. 

See our ordering dates guide for a generalised  overview of our turn-around times.

Shipping

If you are choosing your items to be posted, once they have been posted they are no longer our responsibility.
It is not often that there are delays or damages with postage, but unfortunately once we ship our packages, any shipping delays or damages are out of our hands. If you are unhappy with your delivery please contact us. 

Postage is not available on all our products due to the size and weight. Pickup is available from our Mount Evelyn, Vic, Australia location.

In rare circumstances, additional shipping costs may be applicable. If this is the case, you will be provided with an estimated shipping cost before the delivery is made.  

Stock Availability

Sometimes our printery’s can run out of the stock you have chosen and although they do replenish as soon as possible sometimes it won’t line up with your deadline therefore we will contact you with alternate options to still bring your choices to life.

Prices

All prices are subject to change without notice.

Need help?

Contact us at hello@littlefavourco.com.au for any questions